BROWSE ABOUT US

We have been very pleased with the quality and service we have received at Liberty Diamonds.They have a beautiful selection and are very helpful and knowledgable at any price range. They helped us create a custom engagement ring that I still admire daily (and it's been over 5 years!) We always recommend them to anyone looking to make a fine jewelry investment. Your won't be dissapointed... Rachele Perri., Aliso Viejo

CUSTOMER SERVICE

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Shipping

Our Shipping Methods

After your item has been packaged, it will be shipped and delivered via one of the following carriers and methods. Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.

Order Processing

To help you plan when to expect your order, you'll find an estimated fulfillment time listed in the product details for each item. The ship date is calculated based on any possible sizing and or diamond setting that may need to take place. All orders will be sent upon fulfillment. APO/FPO orders will be shipped via USPS Priority Mail. Orders placed on Fridays, Saturdays, Sundays, or holidays will be processed the next business day.

Shipping to an Alternate Address

In an effort to help protect our customers against fraud we will not ship any order over $500 to an alternate address. If you wish to ship to an alternate address you will need to call your credit card company and add the alternate address to your account. We can also arrange for you to pick up your order at a local UPS office as well. In order for us to expedite these requests you will first need to call 800-295-1543 and we will be glad to assist you.

Delivery Details

The delivery charge, if any, is determined by the price of your order (before tax). You'll find the delivery methods, and any applicable delivery charges, on the Shipping Information page within the shopping cart.

Shipping options

All orders are insured and shipped UPS . For APO/FPO orders, please see "Shipping to APO & FPO Addresses".

Following shipment, orders arrive in one or two business days (Monday through Friday).

Liberty Diamonds will only ship to a street address, not a P.O. Box address.

All orders will require a signature at time of delivery. If you are unable to be available for signature on a weekday, we can arrange a Saturday delivery for an additional fee. Call 800-295-1543.

Shipping to APO & FPO addresses

Liberty Diamonds will ship any order under $10,000 to an APO / FPO address. Liberty Diamonds ships all APO & FPO orders via USPS Priority Mail and guarantees your package will arrive at the appropriate APO/FPO processing center within 2-4 days. Once delivered to the APO/FPO processing center, insurance coverage ends and Liberty Diamonds is no longer responsible for delivery. We would depend on the military postal service to deliver the package to you in a timely manner. We cannot provide a tracking number or specific delivery date. If you are already familiar with sending packages to APO & FPO addresses, you can probably expect your Liberty Diamonds order to arrive in about the same amount of time.

International Shipping

We only ship to the lower 48 states and Alaska and Hawaii. Liberty Diamonds does not ship internationally at this point. We will keep you posted as to when we will be offering this service.